Astrea Recruitment zapošljava Customer Care Associate Specialist with Arabic, Danish, French, German, Icelandic or Italian u gradu Sofija — plata 1.500 € – 2.300 €. Prijavite se za manje od minut na Talentas.
Customer Care Associate Specialist with Arabic, Danish, French, German, Icelandic or Italian
O poziciji
BONUS SCHEME | ADDITIONAL HEALTH INSURANCE | DENTAL CARE | FOOD VOUCHERS
Why consider this opportunity?
• Get rewarded for your contribution with a bonus scheme.
• Look after your health with additional medical insurance, including dental care.
• Enjoy extra everyday value with food vouchers.
• Put your language skills to work in a role focused on customer care, communication, and problem-solving.
• Build valuable experience in an international customer support environment, with no sales activities involved.
Your mission
Great customer experiences start with people who listen, understand, and know how to help. As a Customer Care Associate Specialist, you’ll support customers by answering their questions and ensuring that every interaction is handled accurately and professionally. You’ll also help maintain a positive and user-friendly experience.
What you’ll do
• Assist customers through phone, email, chat, and other supported channels.
• Provide pre- and post-purchase support, answering questions and helping resolve customer concerns without sales activities.
• Handle inquiries efficiently and work towards timely, accurate resolutions.
• Document customer interactions accurately and keep relevant information up to date.
• Communicate with empathy and professionalism, using active listening to understand customer needs.
• Follow established guidelines and procedures to deliver consistent service and a positive customer experience.
What you bring
• Arabic, Danish, French, German, Icelandic, or Italian at B2–C1 level.
• English at B2 level or higher.
• Strong verbal and telephone communication skills.
• Good active listening and problem-solving abilities.
• Good typing skills and confidence using computers.
• Attention to detail and the ability to assess information carefully.
• A customer-focused attitude and a responsible approach to handling inquiries and content.
Your extra advantage
Previous experience in a customer experience centre, contact centre, customer support, or content review will be considered an advantage.
Your schedule
• Working hours: Shift-based schedule with 8-hour shifts.
• Shift pattern: Depending on the rotation, some shifts may finish late or occasionally include night hours.
A good move for you if…
You enjoy helping people, communicating in different languages, and making sure every customer receives clear and reliable assistance. If you’re attentive to detail, comfortable working with digital content, and prefer a service-focused role without sales targets, this opportunity could be a great fit.
Let’s talk
Ready to put your language skills to work? Send us your CV in English and include reference number GS_.
All applications will be treated with strict confidentiality.
Astrea Recruitment | 19 years of recruitment expertise | License No. 1809
Beneficije
Slične pozicije
O poziciji
BONUS SCHEME | ADDITIONAL HEALTH INSURANCE | DENTAL CARE | FOOD VOUCHERS
Why consider this opportunity?
• Get rewarded for your contribution with a bonus scheme.
• Look after your health with additional medical insurance, including dental care.
• Enjoy extra everyday value with food vouchers.
• Put your language skills to work in a role focused on customer care, communication, and problem-solving.
• Build valuable experience in an international customer support environment, with no sales activities involved.
Your mission
Great customer experiences start with people who listen, understand, and know how to help. As a Customer Care Associate Specialist, you’ll support customers by answering their questions and ensuring that every interaction is handled accurately and professionally. You’ll also help maintain a positive and user-friendly experience.
What you’ll do
• Assist customers through phone, email, chat, and other supported channels.
• Provide pre- and post-purchase support, answering questions and helping resolve customer concerns without sales activities.
• Handle inquiries efficiently and work towards timely, accurate resolutions.
• Document customer interactions accurately and keep relevant information up to date.
• Communicate with empathy and professionalism, using active listening to understand customer needs.
• Follow established guidelines and procedures to deliver consistent service and a positive customer experience.
What you bring
• Arabic, Danish, French, German, Icelandic, or Italian at B2–C1 level.
• English at B2 level or higher.
• Strong verbal and telephone communication skills.
• Good active listening and problem-solving abilities.
• Good typing skills and confidence using computers.
• Attention to detail and the ability to assess information carefully.
• A customer-focused attitude and a responsible approach to handling inquiries and content.
Your extra advantage
Previous experience in a customer experience centre, contact centre, customer support, or content review will be considered an advantage.
Your schedule
• Working hours: Shift-based schedule with 8-hour shifts.
• Shift pattern: Depending on the rotation, some shifts may finish late or occasionally include night hours.
A good move for you if…
You enjoy helping people, communicating in different languages, and making sure every customer receives clear and reliable assistance. If you’re attentive to detail, comfortable working with digital content, and prefer a service-focused role without sales targets, this opportunity could be a great fit.
Let’s talk
Ready to put your language skills to work? Send us your CV in English and include reference number GS_.
All applications will be treated with strict confidentiality.
Astrea Recruitment | 19 years of recruitment expertise | License No. 1809