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Astrea Recruitment is hiring a Junior Service Desk Agent with Swedish, Slovak, Norwegian or Icelandic and English in Sofia — salary €1,500 – €2,000. Apply in under a minute on Talentas.

Junior Service Desk Agent with Swedish, Slovak, Norwegian or Icelandic and English

Astrea Recruitment · Sofia · posted 4 hours ago
Salary
€1,500 – €2,000 gross/per month
Remote interview
Video call, no travel needed.
ONLINE
Languages
English (B2)Icelandic (C1)Norwegian (C1)Slovak (C1)Swedish (C1)
Schedule
Standard working hours
Employment type
Full-time
Experience
No experience required
Posted
October 12, 2026

About the role

ADDITIONAL HEALTH INSURANCE | FOOD VOUCHERS | MULTISPORT CARD

Why consider this role?
• Additional health insurance
• Food vouchers
• Multisport card
• Standard working hours
• An opportunity to develop your customer service skills in an international environment

Your mission
Be the friendly first point of contact for customers, providing reliable assistance and making their experience with the client's products and services as smooth as possible.

What you'll do
• Provide customer support across different communication channels
• Answer questions about products and services
• Assist with basic, non-technical troubleshooting
• Maintain up-to-date product knowledge and follow service procedures
• Ensure a positive customer experience with every interaction

What you bring
• Excellent command of Swedish, Slovak, Norwegian or Icelandic
• Very good English
• Strong communication and customer service skills
• A helpful attitude and willingness to learn
• Ability to follow procedures and solve customer queries efficiently

Your schedule
Standard working hours, with occasional weekend shifts according to a schedule.

A good move for you if…
You enjoy helping people, communicating in foreign languages and building your career in customer service. Previous experience can be an advantage, but a positive attitude and eagerness to learn go a long way.

Let's talk
Send us your CV in English and include reference number GS_.
Astrea Recruitment | 19 years of recruitment expertise | License No. 1809

Benefits

Additional health insuranceFood vouchersMultisport cardRemote interviewTraining and development

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