Astrea Recruitment zapošljava Sportswear Customer Support Representative with French and English u gradu Sofija — plata 1.700 € – 2.000 €. Prijavite se za manje od minut na Talentas.
Sportswear Customer Support Representative with French and English
O poziciji
PAID TRAINING | MONTHLY PERFORMANCE BONUS | ADDITIONAL HEALTHCARE | FOOD VOUCHERS & TRANSPORT ALLOWANCE
Why consider this opportunity?
• Get ready to succeed with paid training that helps you build the knowledge and confidence you need for the role.
• Earn more for your performance with a monthly bonus available after your third month.
• Look after your well-being with additional healthcare benefits.
• Enjoy everyday perks with food vouchers, a transport allowance, and a partially covered Multisport card.
• Join a supportive team where collaboration and customer satisfaction go hand in hand.
• Keep a balanced routine with 8-hour shifts and 2 days off per week on a rotating schedule.
Your mission
Love sportswear and enjoy helping people find the right solutions? Join a customer-focused team supporting customers of a leading global sports brand. You’ll help shoppers with product questions, orders, returns, and after-sales requests, making every interaction smooth, helpful, and positive.
What you’ll do
• Support customers across channels by responding to inquiries via email, chat, and phone.
• Help shoppers find solutions to questions about products, orders, returns, and after-sales services.
• Understand customer needs and provide clear, timely, and effective assistance.
• Create a positive customer experience by following service standards and established procedures.
• Keep records accurate by documenting customer interactions in internal systems.
• Work as one team with colleagues and internal departments to improve service quality and customer satisfaction.
What you bring
• French and English at B2 level, with good written and spoken communication skills.
• A customer-first mindset and a genuine interest in helping people.
• Strong communication and interpersonal skills.
• The ability to handle inquiries across multiple channels while staying organized.
• Good computer skills and the willingness to learn new tools and systems.
• A practical approach to problem-solving and attention to detail.
Your extra advantage
Previous experience in customer support, e-commerce, retail, or a similar role will help you stand out, but your communication skills, adaptability, and willingness to learn are equally valuable.
Your schedule
• Shift length: 8 hours
• Days off: 2 days per week
• Schedule: Rotating shifts
A good move for you if…
You enjoy helping customers, are curious about sportswear, and want to use your language skills in a role where every conversation matters. If you’re patient, solution-oriented, and ready to develop your customer service experience, this could be the opportunity for you.
Let’s talk
Ready to take the next step? Send us your CV in English and include reference number GS_.
All applications will be treated with strict confidentiality.
Astrea Recruitment | 19 years of recruitment expertise | License No. 1809
Beneficije
Slične pozicije
O poziciji
PAID TRAINING | MONTHLY PERFORMANCE BONUS | ADDITIONAL HEALTHCARE | FOOD VOUCHERS & TRANSPORT ALLOWANCE
Why consider this opportunity?
• Get ready to succeed with paid training that helps you build the knowledge and confidence you need for the role.
• Earn more for your performance with a monthly bonus available after your third month.
• Look after your well-being with additional healthcare benefits.
• Enjoy everyday perks with food vouchers, a transport allowance, and a partially covered Multisport card.
• Join a supportive team where collaboration and customer satisfaction go hand in hand.
• Keep a balanced routine with 8-hour shifts and 2 days off per week on a rotating schedule.
Your mission
Love sportswear and enjoy helping people find the right solutions? Join a customer-focused team supporting customers of a leading global sports brand. You’ll help shoppers with product questions, orders, returns, and after-sales requests, making every interaction smooth, helpful, and positive.
What you’ll do
• Support customers across channels by responding to inquiries via email, chat, and phone.
• Help shoppers find solutions to questions about products, orders, returns, and after-sales services.
• Understand customer needs and provide clear, timely, and effective assistance.
• Create a positive customer experience by following service standards and established procedures.
• Keep records accurate by documenting customer interactions in internal systems.
• Work as one team with colleagues and internal departments to improve service quality and customer satisfaction.
What you bring
• French and English at B2 level, with good written and spoken communication skills.
• A customer-first mindset and a genuine interest in helping people.
• Strong communication and interpersonal skills.
• The ability to handle inquiries across multiple channels while staying organized.
• Good computer skills and the willingness to learn new tools and systems.
• A practical approach to problem-solving and attention to detail.
Your extra advantage
Previous experience in customer support, e-commerce, retail, or a similar role will help you stand out, but your communication skills, adaptability, and willingness to learn are equally valuable.
Your schedule
• Shift length: 8 hours
• Days off: 2 days per week
• Schedule: Rotating shifts
A good move for you if…
You enjoy helping customers, are curious about sportswear, and want to use your language skills in a role where every conversation matters. If you’re patient, solution-oriented, and ready to develop your customer service experience, this could be the opportunity for you.
Let’s talk
Ready to take the next step? Send us your CV in English and include reference number GS_.
All applications will be treated with strict confidentiality.
Astrea Recruitment | 19 years of recruitment expertise | License No. 1809