Astrea Recruitment is hiring a Customer Service Advisor with Danish, French, Icelandic or German and English in Sofia — salary €1,600 – €2,300. Apply in under a minute on Talentas.
Customer Service Advisor with Danish, French, Icelandic or German and English
About the role
ADDITIONAL HEALTH & DENTAL INSURANCE | FOOD VOUCHERS | BONUS OPPORTUNITIES | NO SALES
Why consider this opportunity?
• Look after your health with additional medical insurance, including dental coverage.
• Enjoy extra everyday value with food vouchers.
• Get rewarded for your contribution through bonus opportunities.
• Focus on what you do best — helping customers, answering questions, and finding practical solutions, with no sales targets or sales activities.
• Put your language skills to work in a customer-focused environment.
Your mission
Every great customer experience starts with someone who listens, understands, and knows how to help. As a Customer Service Advisor, you’ll support customers with their orders and deliveries, making sure their questions are answered and their concerns are handled with care. Your goal? Timely solutions, accurate information, and a positive experience with every interaction.
What you’ll do
• Assist customers via phone, chat, and email.
• Handle order and delivery inquiries, providing clear updates and helpful information.
• Troubleshoot non-technical issues and guide customers towards suitable solutions.
• Follow up on customer requests to ensure timely and effective resolution.
• Document interactions accurately and keep customer records up to date.
• Deliver friendly, professional service while maintaining a positive customer experience.
What you bring
• Danish, French, Icelandic, or German at B2 level or higher.
• English at B2 level or higher.
• Good communication and active listening skills.
• A customer-oriented attitude and a genuine desire to help.
• A practical, solution-focused mindset and attention to detail.
• Confidence communicating through phone, chat, and email.
Your extra advantage
Previous experience in customer service, contact centres, retail, or order support will be considered an advantage, but a positive attitude and willingness to learn are just as important.
A good move for you if…
You enjoy helping people, communicating in different languages, and turning everyday questions into smooth customer experiences. If you prefer service over sales and feel comfortable handling different types of inquiries, this opportunity could be a great fit.
Your schedule
• Working hours: Standard working time.
Let’s talk
Ready to take the next step? Send us your CV in English and include reference number GS_.
All applications will be treated with strict confidentiality.
Astrea Recruitment | 19 years of recruitment expertise | License No. 1809
Benefits
Related Opportunities
About the role
ADDITIONAL HEALTH & DENTAL INSURANCE | FOOD VOUCHERS | BONUS OPPORTUNITIES | NO SALES
Why consider this opportunity?
• Look after your health with additional medical insurance, including dental coverage.
• Enjoy extra everyday value with food vouchers.
• Get rewarded for your contribution through bonus opportunities.
• Focus on what you do best — helping customers, answering questions, and finding practical solutions, with no sales targets or sales activities.
• Put your language skills to work in a customer-focused environment.
Your mission
Every great customer experience starts with someone who listens, understands, and knows how to help. As a Customer Service Advisor, you’ll support customers with their orders and deliveries, making sure their questions are answered and their concerns are handled with care. Your goal? Timely solutions, accurate information, and a positive experience with every interaction.
What you’ll do
• Assist customers via phone, chat, and email.
• Handle order and delivery inquiries, providing clear updates and helpful information.
• Troubleshoot non-technical issues and guide customers towards suitable solutions.
• Follow up on customer requests to ensure timely and effective resolution.
• Document interactions accurately and keep customer records up to date.
• Deliver friendly, professional service while maintaining a positive customer experience.
What you bring
• Danish, French, Icelandic, or German at B2 level or higher.
• English at B2 level or higher.
• Good communication and active listening skills.
• A customer-oriented attitude and a genuine desire to help.
• A practical, solution-focused mindset and attention to detail.
• Confidence communicating through phone, chat, and email.
Your extra advantage
Previous experience in customer service, contact centres, retail, or order support will be considered an advantage, but a positive attitude and willingness to learn are just as important.
A good move for you if…
You enjoy helping people, communicating in different languages, and turning everyday questions into smooth customer experiences. If you prefer service over sales and feel comfortable handling different types of inquiries, this opportunity could be a great fit.
Your schedule
• Working hours: Standard working time.
Let’s talk
Ready to take the next step? Send us your CV in English and include reference number GS_.
All applications will be treated with strict confidentiality.
Astrea Recruitment | 19 years of recruitment expertise | License No. 1809